Spree services a number of retail shopping centres, providing a customised service that encompasses a broad range of options. Since 2002, Spree has been servicing a major Melbourne shopping centre on a daily bases. Our trained 7 staff members have the skills and resources necessary to attend to all the services that are required by the corporation and its shopping centre. From general cleaning to waste management, hygiene and washroom services to the management of graffiti.
The high traffic flows and subsequently the extensive use of food courts means that shopping centre’s are on-demand environments that have both predictable and planned day-to-day services. The challenges of those emergency situations that occur are tackled by Spree’s ‘Immediate Responsive Action’ (IRA), which is an instant response from our workforce, to such incidents. Spree also works closely with the managers of the shopping centres to develop a service scope, which is tailored to the individual site and its needs.
The time with which Spree devotes to understanding each of its client and the services required means a smoother operation, greater value and a decrease in using multiple service facility businesses.
Given the scale and high-traffic flows experienced by this shopping centre presented a challenge not only in terms of logistics, but also in terms of waste, hygiene, cleaning and soft services. Spree’s multi-faceted facility service offering and skilled staff means that such challenges were meet and overcome, daily.